Benson technicians installing a custom cosmetics kiosk in a shopping mall

Installation Support

Smooth Installation.
Built to Perform.

Expert guidance and hands-on support to ensure your kiosk is installed right, on time and on brand.

500+Kiosks Installed Worldwide
98%On-Time Installation Rate
24/7Support During Project Lifecycle

Installation Guidance

Step-by-step guidance from pre-installation planning to final inspections.

Assembly Manuals

Detailed drawings, videos, and instructions for smooth assembly.

Remote Support

Live video assistance and technical support when you need it.

Onsite Coordination

Skilled technicians and trusted partners for onsite support.

Handover Checklist

Quality checks and documentation to ensure a perfect handover.

After-Sales Care

Ongoing support and maintenance guidance for long-term performance.

Tools & Resources

Everything You Need to Install With Confidence

Detailed Drawings

Detailed Drawings

Shop drawings, dimensioned layouts, and 3D files for accurate planning.

View Drawings
Step-by-Step Manuals

Step-by-Step Manuals

Easy-to-follow instructions with images and part references.

Download Manuals
Installation Videos

Installation Videos

Short videos that walk you through key assembly and setup steps.

Watch Videos

Our Process

Service Workflow

1

Pre-Installation Planning

Review site conditions, confirm scope, and schedule the installation.

2

Document & Kit Preparation

Provide drawings, manuals, and pre-packing checks for all components.

3

Remote Kickoff & Review

Virtual walkthrough to align on layout, sequence, and requirements.

4

Onsite Installation Support

Guided or onsite support to ensure correct assembly and alignment.

5

Quality Inspection & Testing

Functional checks, finishes review, and performance validation.

6

Handover & Closeout

Final documentation, training, and project closeout.

Why Partner With Benson

Support That Goes Beyond Installation

Experienced Technicians

Skilled team with global retail and kiosk experience.

Rapid Response

Fast replies and quick resolution, always.

Quality Assurance

Built to specs. Installed to perfection.

Global Coverage

Support across regions and time zones.

Lifecycle Support

From install to maintenance, we have you covered.

Ready for a Seamless Installation?

Get expert installation guidance and dedicated support for your project.